Privacy Policy
How we collect, use, and protect your information
1. Information We Collect
We collect information that you provide directly to us when you:
- Make a booking or inquiry
- Create an account
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys or promotions
This information may include:
- Personal details (name, email, phone number, address)
- Travel information (passport details, travel dates, destinations)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your bookings and travel arrangements
- Send you promotional offers and travel updates (with your consent)
- Improve our services and website functionality
- Comply with legal obligations and prevent fraud
- Provide customer support and respond to inquiries
3. Information Sharing
We may share your information with:
- Airlines and Travel Partners: To complete your bookings and travel arrangements
- Payment Processors: To process payments securely
- Service Providers: Third-party companies that help us operate our business
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and employee training
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve user experience
You can control cookies through your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent for marketing communications
- Data portability
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce agreements
Booking information is typically retained for 7 years as required by law.
8. Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: Groups@AirRj.com
Phone: +91 78388 48340
Address: 4th Floor. 96A, BLOCK-B, Sector 13, Dwarka, New Delhi, Delhi, 110078
Last updated: November 2025