Frequently Asked Questions
Find answers to common questions about our services
Booking & Reservations
You can make a group booking by filling out our online form, calling our customer service team, or sending an email. We require a minimum of 10 passengers for group bookings to qualify for special group fares.
The minimum number of passengers for group bookings is typically 10. However, some airlines may offer group rates for smaller groups. Please contact us for specific requirements.
We recommend booking group flights at least 30-60 days in advance to secure the best rates and availability. For peak travel seasons, booking 90 days or more in advance is advisable.
Payment & Pricing
We accept various payment methods including credit cards, debit cards, bank transfers, UPI, and other approved payment gateways. For large group bookings, we also offer flexible payment plans.
Prices are subject to change until payment is confirmed. Group booking prices are quoted based on availability and may vary. Final pricing will be confirmed upon booking confirmation.
Yes, we offer flexible payment plans for group bookings. Payment schedules can be customized based on your requirements and the size of your group. Please contact us to discuss payment options.
Cancellation & Changes
Cancellation policies vary by airline and fare type. Generally, cancellation charges apply as per airline policies. Refunds, if applicable, are processed within 7-14 business days. Service fees are non-refundable.
Date changes are subject to airline policies and availability. Change fees and fare differences may apply. Please contact our customer service team to request changes to your booking.
Most airlines do not allow name changes on tickets. If you need to change a passenger name, you may need to cancel and rebook, which may incur charges. Please contact us for assistance.
General Information
We recommend purchasing travel insurance for comprehensive coverage. We can assist you in obtaining travel insurance through our partners. Please inquire during booking.
You need a valid passport, visa (if required), and any health certificates mandated by your destination. It is your responsibility to ensure all travel documents are valid. We recommend checking entry requirements well in advance.
You can reach us via phone at +91 78388 48340, email at Groups@AirRj.com, or through our contact form. Our customer service team is available 24/7 to assist you.
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