Find answers to the most common questions about AirRJ — India's trusted platform for domestic and international flight bookings, group travel, secure online payments, and exceptional customer support. Get expert answers to all your flight booking queries.
Flight Booking
Questions about searching, comparing, and booking flights on AirRJ
Group Bookings
FAQs about group travel, special fares, and group booking process
Payment & Finance
Payment methods, invoices, refunds, and billing questions
Modifications
Changing dates, names, cancellations, and booking modifications
E-Tickets
E-ticket downloads, confirmations, and ticket-related queries
Customer Support
How to contact support, response times, and support services
General Questions
AirRJ.com is a next-generation flight booking platform that simplifies air travel. It allows users to search, compare, and book domestic and international flights in real-time with transparent fares, instant e-tickets, and 24×7 customer support. AirRJ partners with 500+ airlines worldwide to offer the best flight deals and ensures a seamless booking experience from search to confirmation.
AirRJ stands out for its personalized service, secure payment options, and group booking expertise. We offer direct airline partnerships, transparent pricing with no hidden charges, flexible rescheduling options, instant e-tickets, 24/7 customer support, and a dedicated team that supports you before and after your journey. Our specialization in group bookings (10+ passengers) with special discounts up to 25% makes us ideal for families, corporates, and organizations.
Yes, absolutely safe! All transactions on AirRJ are processed via SSL-encrypted payment gateways that comply with PCI DSS security standards. We use 256-bit SSL encryption, 3D Secure authentication for cards, and advanced fraud detection systems. We never store your complete card information on our servers, ensuring your data and payments remain 100% secure. All payment methods including UPI, cards, net banking, and digital wallets are secure.
Absolutely. AirRJ.com offers both domestic and international flights to destinations worldwide. We partner with global airlines including Emirates, Qatar Airways, Singapore Airlines, British Airways, Lufthansa, Air France, and 500+ other airlines to provide a seamless global travel experience. Whether you're flying within India or traveling internationally, AirRJ has you covered.
No hidden fees — AirRJ promotes 100% transparent pricing. All fares displayed include applicable taxes, fees, and charges upfront, so you can book confidently without any last-minute surprises. The price you see during booking is the final price you pay. We believe in complete transparency and show detailed fare breakdowns including base fare, taxes, surcharges, and any applicable fees.
Our vision is to make flight booking effortless and affordable for everyone. AirRJ aims to combine advanced technology, complete transparency, and trust to become India's most reliable travel partner for both individual and group flyers. We envision making air travel accessible, seamless, and enjoyable for millions of travelers across India and worldwide through innovative booking solutions and exceptional customer service.
AirRJ partners with over 500 domestic and international airlines including major carriers like Air India, IndiGo, Vistara, SpiceJet, Akasa Air, Emirates, Qatar Airways, Singapore Airlines, British Airways, Lufthansa, and many more. This extensive network ensures you have access to the best flight options, competitive fares, and comprehensive route coverage for both domestic and international travel.
Yes, AirRJ supports multi-city and round-trip bookings. You can book flights for multiple destinations, stopovers, and complex itineraries. For multi-city bookings or special routing requirements, we recommend contacting our customer support team who can help you find the best options and fares for your multi-destination travel plans.
Once your payment is processed successfully, you'll receive an instant e-ticket confirmation via email with your booking reference number (PNR), flight details, passenger information, and e-ticket. You can also log into your AirRJ account to view booking status. The e-ticket includes all necessary information for travel including flight numbers, departure/arrival times, seat numbers (if assigned), and baggage details.
Travel insurance options may be available during the booking process depending on the airline and route. We recommend purchasing travel insurance for international trips and valuable bookings. Insurance coverage typically includes trip cancellation, medical emergencies, baggage loss, and travel delays. Contact our support team for more information about travel insurance options available for your booking.
Yes! AirRJ specializes in group bookings for families, corporates, educational institutions, and government departments. We provide special group fares with discounts up to 25%, flexible payment plans (deposit + balance, installments), personalized coordination, dedicated group support, and custom itineraries. Visit our Group Booking Page or contact us for groups of 10+ passengers.
You can contact our support team 24×7 via phone at +91 78388 48340, email at Groups@AirRj.com, or through our Contact Page. We're available through phone, email, and contact form to assist with bookings, modifications, cancellations, refunds, or any travel-related inquiries. Our support team handles queries in English and Hindi.
Yes, flight modifications are possible subject to airline fare rules and availability. You can change travel dates, modify passenger names (with restrictions), upgrade seats, or make other changes. Modification charges and fare differences apply as per airline policies. Contact our support team with your booking reference number, and we'll assist you with the modification process, applicable charges, and available options.
Cancellation and refund policies depend on the airline, fare type, and booking terms. Refundable fares allow cancellations with applicable charges, while non-refundable fares may have strict cancellation policies. Refunds are processed as per airline terms, and processing time varies (typically 7-21 business days). For group bookings, cancellation terms are outlined in the booking agreement. Contact our support team with your booking details for specific cancellation charges and refund eligibility.
AirRJ accepts multiple secure payment methods including credit cards (Visa, MasterCard, RuPay, American Express), debit cards, UPI (Google Pay, PhonePe, Paytm), net banking from all major Indian banks, digital wallets (Paytm, Amazon Pay), and corporate invoicing for group bookings. All payments are processed through secure, PCI-DSS compliant payment gateways. Visit our Payment Options page for details.
Yes, you'll receive a GST-compliant invoice via email immediately after payment confirmation. Corporate bookings receive detailed invoices with company name, GSTIN, billing address, and complete tax breakdown. All invoices are in PDF format suitable for accounting, reimbursement, and tax filing. You can download invoices anytime from your booking confirmation email or by contacting our support team.
Web check-in is typically available 24-48 hours before departure (varies by airline). Visit the airline's official website or mobile app, enter your booking reference (PNR) and passenger details, select seats, and complete check-in. You'll receive a digital boarding pass. For assistance with web check-in, visit our Web Check-in Page or contact our support team.
Baggage allowance varies by airline, fare type, route, and class of travel. Generally, domestic flights include 15-20kg checked baggage and 7kg hand baggage, while international flights may allow more. Excess baggage charges apply for additional weight. Baggage rules are displayed during booking, and detailed information is included in your e-ticket. Contact the airline directly or our support team for specific baggage queries related to your booking.
Yes, AirRJ allows booking for infants (0-2 years) and children (2-12 years). Infant tickets typically cost 10% of adult fare or may be free on domestic flights (lap infants). Children receive discounted fares (usually 50-75% of adult fare). Each adult can typically book one infant. Special facilities like bassinets can be requested. Age restrictions and fare rules vary by airline and route. Contact our support team when booking for infants or children.
If your flight is delayed or cancelled, the airline will notify you via SMS/email. AirRJ's support team also assists with rebooking, refunds, or alternative arrangements. Airlines typically provide accommodation for extended delays or cancellations, meals, and compensation as per regulations. Keep your booking reference handy and contact our 24/7 support team at +91 78388 48340 for immediate assistance with flight disruptions.
Still Have Questions?
Can't find the answer you're looking for? Our customer support team is available 24/7 to help you with any queries about flight bookings, group travel, payments, or modifications.
Explore our list of top-rated airlines that offer reliable services, affordable fares,
and comfortable journeys across domestic and international destinations.
Find cheap domestic flight tickets across all major airlines in India. Compare fares, choose
your preferred carrier, and enjoy a smooth and affordable travel experience with AirRJ.
Discover affordable international airfares to top destinations around the world.
Compare deals, choose your preferred airlines, and enjoy seamless global travel with AirRJ.
