Privacy Policy for AirRJ
Introduction
At AirRJ, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit AirRJ websites, book flights, or use our services. Our goal is clarity and trust—no hidden terms.
1. Information we collect
We collect personal data to deliver and improve services. The table below summarizes the main categories of data and why we collect them:
| Type of Data | Examples | Purpose |
|---|---|---|
| Contact Details | Name, Email, Phone, Address | To communicate with you, send confirmations and updates |
| Booking Data | Itinerary, Passenger Details, Seat Preferences | To manage flight bookings and service delivery |
| Payment Data | Billing Address, Card Details (securely processed) | To process payments and issue invoices |
| Device & Usage Data | IP Address, Browser Type, Usage Logs | To improve site performance and detect fraud |
| Location Data | Approximate Location from IP or device | To tailor services like nearest airport info |
| Communication Records | Support Requests, Feedback, Surveys | To improve customer service and resolve issues |
2. How we use your information
AirRJ uses your information to:
- ⎆ Process bookings and confirm flights or cargo shipments
- ⎆ Provide customer support and resolve concerns
- ⎆ Send transactional messages like confirmations and invoices
- ⎆ Offer marketing communications only when you opt in
- ⎆ Personalize your website or app experience
- ⎆ Improve operations and detect fraud
- ⎆ Meet legal obligations and regulatory requirements
3. Legal basis for processing
We rely on:
- ⎆ Contractual necessity – to fulfill bookings and ticketing
- ⎆ Consent – for marketing and optional data collection
- ⎆ Legitimate interests – service improvement and security
- ⎆ Legal compliance – when authorities require certain data
4. Information sharing and disclosure
AirRJ may share your information with:
- ⎆ Service providers (payment processors, airport partners, ground handlers)
- ⎆ Regulatory authorities if legally required
- ⎆ Affiliates within the AirRJ network
- ⎆ Business transfers (such as mergers or acquisitions)
- ⎆ Only with your consent for any other sharing
5. Cookies and tracking
AirRJ uses cookies to:
- ⎆ Remember preferences and improve navigation
- ⎆ Analyze website performance and usage
- ⎆ Deliver personalized content and relevant offers
- ⎆ Prevent fraud and maintain security
You can manage cookie settings in your browser or on our site.
6. Your rights
You have control over your personal data:
- ⎆ Access your information
- ⎆ Correct inaccurate details
- ⎆ Delete data you no longer want us to store
- ⎆ Restrict or object to certain processing
- ⎆ Request data portability
- ⎆ Withdraw consent for marketing at any time
To exercise these rights, contact our Data Protection Officer via support.
7. Data retention and security
AirRJ keeps data only as long as needed:
- ⎆ While you have an active booking or account
- ⎆ To meet legal obligations such as financial records
- ⎆ To resolve disputes and enforce agreements
We use encryption, secure servers, and regular audits to protect your information.
8. Children’s data
AirRJ services are for users aged 18 and older. If data about a child under 18 was collected unintentionally, please contact us to remove it.
9. International data transfers
Your information may be stored or processed in other countries. AirRJ applies safeguards like standard contractual clauses to protect your data wherever it is handled.
10. Updates to this policy
AirRJ may update this Privacy Policy from time to time. The latest version will always be posted here with a clear effective date. Significant changes will be communicated through our website or directly to you.
Frequently Asked Questions
A: Yes. You can opt out via the unsubscribe link in emails or update your AirRJ account settings.
A: Only with trusted service providers or when legally required. No data is sold.
A: Sign in to your AirRJ account or contact our Data Protection Officer.
A: Essential cookies for site operation, analytics cookies for performance, and optional marketing cookies. You control these via settings.
A: Yes. AirRJ never stores full card numbers. Payments are processed through secure, PCIcompliant providers.
Key Takeaways
➤ AirRJvalues your privacy and collects only necessary data.
➤ You can access, update, or delete your information at any time.
➤ We protect your personal data with strong security measures.
➤ Cookies are used transparently, with controls in your hands.
➤ This policy reflects AirRJ’s ongoing commitment to transparency and trust.
Final Thoughts
Your privacy matters to AirRJ. By using our services, you trust us with your information, and we are committed to keeping it safe, transparent, and under your control.
If you need more details or wish to exercise your data rights, reach out through our official support channels.
AirRJ — connecting you to the world with privacy and care.