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Support · Group Desk · 2026

AirRJ Customer Service — 24×7 Flight & Group Booking Help

Need a group fare quote, payment link, name-list help or an e-ticket reissue? AirRJ customer service is available 24×7 on phone and email for individual travellers and organisers moving 10+ passengers on domestic and international routes.

Call +91 78388 48340 Email Groups@AirRj.com Contact form Request group quote

How to reach AirRJ

Choose the channel that matches urgency. Phone is best for same-day travel issues and active group files. Email works well for long name lists, GST details and payment proofs. The contact form is ideal when you want a written trail for a new enquiry.

Phone (24×7) +91 78388 48340
Instant help for quotes, payments and disruptions.
Email Groups@AirRj.com
Send sector, dates, pax count or booking reference.
Contact form Open Contact Us
Structured message for new support requests.

What customer service helps with

AirRJ is both a flight booking platform and a dedicated airline group booking desk. Support covers retail tickets and high-intent group movements for corporates, weddings, schools, pilgrimages and events.

Group fare quotes Share sector, dates and passenger count for a written airline comparison (typically 4–24 hours on simple city-pairs).
Deposits & balance payments Guidance on official payment links, UTR proof and milestone dates for airline group files.
Name lists & ticketing Help submitting passenger names before airline cut-offs and tracking ticket issue status.
Changes & cancellations Explain airline rules, possible penalties and next steps for date or name changes.
E-tickets & confirmations Resend confirmations, clarify PNR details and help when email tickets are missing.
GST & corporate billing Invoice corrections, GSTIN updates and finance-team questions for eligible bookings.

Before you call — keep this ready

Having the right details ready shortens every conversation. For a new group quote, share origin, destination, preferred dates (or a date window), approximate passenger count, cabin preference and any hard constraints (must sit together, baggage needs, budget band). For an existing booking, share PNR / booking ID, passenger name as on the ticket, and travel date.

Payment issues need UTR/RRN, amount, date-time and the last four digits of the card if used. GST invoice requests need legal company name, GSTIN and billing address—see payment options and finance & payment.

Response times & languages

Phone support aims for immediate assistance. Email and form tickets are usually answered within a few hours; complex airline group files can take longer when we are waiting on carrier inventory replies. Simple city-pair group quotes are typically returned in 4–24 hours. We support English and Hindi.

Office address for scheduled visits: 429/430 Kakrola Housing Complex, Najafgarh Rd Dwarka Mor Metro Station Pillar No-794, New Delhi, Delhi 110078. Please call ahead for group or corporate meetings.

Related help pages

Customer service FAQs

What is AirRJ customer service?

AirRJ customer service is the 24×7 Group Desk and flight support team that helps with group fare quotes, deposits, name lists, e-tickets, booking changes, cancellations and payment queries for domestic and international travel.

How do I reach AirRJ customer service?

Call +91 78388 48340 anytime, email Groups@AirRj.com, or use the Contact Us form. For fastest help on an existing booking, keep your booking or group reference ready.

Is AirRJ support available 24×7?

Yes. Phone support is available round the clock for urgent travel and group booking issues. Email and form queries are typically answered within a few hours during busy periods.

What information should I share when I call?

Share passenger names, travel dates, sector (origin–destination), airline if known, booking/PNR or group file reference, and a short description of what you need—quote, change, refund status or payment proof.

Can customer service help with airline group bookings?

Yes. The Group Desk specialises in 10+ passenger files: written quotes, deposit milestones, name deadlines and ticketing updates for corporate, wedding, school and pilgrimage groups.

Can you help with payment failures or GST invoices?

Yes. Share UTR/RRN and amount for failed or double debits. For GST invoices, provide legal company name, GSTIN and billing address before or at payment. See Payment Options and Finance & Payment for full detail.

Do you support Hindi and English?

Yes. AirRJ customer service handles queries in English and Hindi so organisers and travellers across India can communicate clearly.

Is customer service free?

Support calls and emails are free. Airline change, cancel or fare-difference charges may still apply based on fare rules—we explain those before you confirm a change.

Talk to AirRJ customer service now

+91 78388 48340 · Groups@AirRj.com · available 24×7

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Domestic Group Flight Sectors

Popular routes from Delhi with group fare support for 10+ passengers.

Low fare deals Fast confirmation Expert support
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International Group Flight Sectors

Top global routes from Delhi with negotiated group fares.

Global network Negotiated fares Priority support
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