Need a date change, cancel/refund check, name correction, e-ticket resend or group-file update?
AirRJ support helps with retail tickets and airline group bookings (typically 10+ passengers)
using your booking reference or airline PNR — with charges confirmed in writing before you approve.
Post-booking help covers both individual tickets bought through AirRJ and coordinated
group bookings. Airline fare rules decide what is allowed —
support explains the options for your specific PNR or group file.
View booking detailsConfirm sector, dates, airline PNR, passenger names, baggage notes and ticket status against your confirmation email or group file reference.
Date or flight changesRequest a date, time or routing change subject to airline fare rules, seat availability and any fare difference or airline fee.
Name correctionsMinor spelling fixes may be possible before ticketing or within airline name-change windows. Passport-ready names are required on international tickets.
Cancel & refund statusAsk for cancellation eligibility and refund timelines under the airline policy that applied to your fare or group file.
E-ticket / confirmation resendGet a fresh copy of tickets or booking confirmation when email is missing, filtered or shared with the wrong organiser contact.
Group file updatesFor 10+ passenger airline group bookings: deposit milestones, name list cut-offs, seat holds and ticketing status via the Group Desk.
How to manage a booking with AirRJ
There is no fake “always free change” promise here. Bring your reference, tell us what changed,
and we confirm airline fees or fare differences before anything is actioned.
1. Keep your reference readyHave the AirRJ booking ID, airline PNR, passenger full names, travel dates and sector (origin–destination) before you call or email.
2. Contact Group Desk / supportCall +91 78388 48340 or email Groups@AirRj.com. For group files, use the same coordinator trail from your written quote when possible.
3. Explain what you needSay clearly whether you need a date change, cancel/refund check, name fix, e-ticket resend or payment/UTR help.
4. Confirm charges in writingAirline change fees, fare differences and refund deductions (if any) are confirmed before you approve the update — no surprise “always free change” claims.
What to share for faster help
Incomplete details slow airline checks. Send the items below in one email or have them ready on the call.
Booking / PNRAirRJ reference and airline PNR from your confirmation email or WhatsApp update.
Passenger namesExact spellings as on tickets — passport spellings for international travel.
Sector & datesOrigin, destination, departure date and return date if applicable.
Requested changeNew preferred date/flight, cancel request, or “resend tickets only”.
Payment proofUTR/RRN and amount if the query is about deposit, balance or a failed payment.
Contact numberBest phone and email for ticket reissue and written confirmation.
Group files vs retail tickets
Retail tickets usually follow published airline change/cancel rules for that fare class.
Group airline files (typically 10+) follow the deposit, name deadline and ticketing policy
in your written AirRJ quote — name lists and balance payments are often the biggest post-booking tasks.
Organisers managing a wedding, school, corporate or pilgrimage batch should use the same Group Desk trail
from quote to ticketing. See also
Bulk air tickets,
Payment options and
Customer service.
Web check-in & boarding passes
Most airlines open web check-in about 24–48 hours before domestic departure
(international windows vary). Use the airline PNR from your e-ticket on the airline website or app
to select seats and download the boarding pass.
Need the PNR or stuck on check-in? Read
Flight web check-in
or contact support with your booking reference.
Contact AirRJ support with your booking reference or airline PNR. The desk can help with itinerary checks, date changes, cancellations, name corrections within airline rules, e-ticket resends and group-file updates. Call +91 78388 48340 or email Groups@AirRj.com.
Is there a self-serve PNR login on this page?
Post-booking changes for AirRJ tickets and group files are handled by the support / Group Desk so airline rules, fees and inventory can be checked correctly. Use your booking reference when you contact us rather than expecting an automatic public PNR form on this page.
Can I change my flight date after booking?
Often yes, subject to airline fare rules, seat availability and any change fee or fare difference. Group airline files follow the policy stated in your written quote. Support explains options before you confirm.
How do I cancel a booking and get a refund?
Share your booking reference and cancel request with support. Refund eligibility and timelines follow the airline fare rules (and group policy for group files). AirRJ helps track status after the airline processes the cancel.
Can passenger names be corrected?
Minor spelling corrections may be possible depending on the airline and whether tickets are already issued. International tickets need passport-matching names. Ask early — some carriers lock names after ticketing.
How do group bookings (10+ passengers) get managed?
Airline group files usually have deposit milestones, name deadlines and a coordinator trail. Use Manage Booking support / Group Desk with your group reference for holds, name lists, balance payments and ticketing updates.
Where do I do web check-in?
Most passengers complete web check-in on the airline website or app using the airline PNR from the e-ticket. See AirRJ Flight Web Check-In for timing guidance, or ask support if you cannot locate the PNR.
What if I never received my e-ticket?
Check spam/junk first, then contact support with booking reference, passenger names and travel dates. AirRJ can resend confirmations or clarify ticket issue status with the airline.
Are change and cancel requests free?
Support calls and emails are free. Airline change fees, fare differences or refund deductions may still apply under fare rules. Those charges are confirmed in writing before you approve.
